close
close

Shopping Cart:

close

Currency

Shopping Cart 0
0
Toggle menu
0

Contact Us Regarding Charger Solutions

For billing inquires or other customer service requests related to your Duke Energy account, contact customer service for help. This form is for questions related to EV Charger Solutions.


Email: info@ncc.chargersolution.dukeenergy.com
Toll-free: 844-375-2834

Opening Hours:

Monday to Friday: 7am - 7pm EST
Back to top
1
2
3
4
5
6
7

To confirm eligibility, please enter your Duke Energy service address OR account number (NOT both) where you want the EV charger installed.

Enter Your Duke Energy Service Address

OR

Enter Your Duke Energy Account Number

1
2
3
4
5
6
7

Confirm the address where your charger will be installed.

Address

City

State

Zip Code

This is the address associated with your Duke Energy Account. Please call 844-375-2834 if this is not correct.

1
2
3
4
5
6
7

What type of home are you living in?





1
2
3
4
5
6
7

Do you own or rent your home?


1
2
3
4
5
6
7

Where would you like the charger installed?

If you selected Other, please provide the location your charger will be installed.

1
2
3
4
5
6
7

Does your breaker panel have a dedicated 208/240V circuit ready or is there space in your panel available to add a doublepole breaker? i

✕

Amperage

A 40, 50, or 60 amp double breaker will be needed depending on the charger selected. This will look similar to an electric dryer or electric water heater breaker.

Visit the jobsite preparation page for more information.

1
2
3
4
5
6
7

How did you find out about Duke Energy Charger Solution?







1
2
3
4
5
6
7

Create your Charger Solution account

  • Password must be longer than 8 characters.
  • Password must contain at least one lower-case letter, upper-case letter, number, and special character (e.g. !@#$%).